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Privacy Policy

Qqgobet's Privacy Policy — Your data is completely secure

Protecting your personal data is our top priority at qqgobet. This Privacy Policy explains in detail what information we collect, why we collect it, how it is stored and used, and what rights you have.

Last Updated: January 1, 2026
Our Commitment
  • Your data will never be sold
  • SSL 256-bit Encryption Protection
  • GDPR Compliant
  • Right to Request Data Deletion at Any Time
  • 24/7 Support in Bangla
Security Features

How qqgobet Protects Your Privacy

We believe your personal data belongs to you alone. To uphold that principle, we apply internationally recognized security technologies.

SSL 256-bit Encryption

Every transaction and piece of personal data at qqgobet is protected by bank-grade SSL 256-bit encryption, ensuring the highest level of security.

Your Data Is Never Sold

Qqgobet does not sell your personal data to any third party. Your information is used solely to improve our services and for security verification.

Secure KYC Verification

The identity verification process is fully secure and confidential. Your NID or passport details are processed exclusively through licensed verification providers.

Secure Data Storage

Your data is stored in encrypted form on secure cloud servers. Regular security audits are conducted to prevent unauthorized access.

GDPR Compliance

Qqgobet complies with international GDPR privacy standards. You retain full rights to access, correct, or delete your personal data at any time.

Immediate Security Alerts

If any suspicious activity is detected on your account, you will be immediately notified by email or SMS.

Table of Contents
01

Introduction & Scope

Qqgobet is an internationally licensed online gaming platform serving players across multiple countries. We place the highest priority on protecting our users' privacy. This Privacy Policy applies to the qqgobet website, mobile application, and all associated services.

By using any qqgobet service, you consent to the data collection and usage practices described in this Privacy Policy. We strongly recommend reading it in full, as it contains important information about how your personal data is processed.

Bengali Version: This Privacy Policy has been prepared in English for the convenience of our users. The English version shall prevail in the event of any legal interpretation.
02

What Information We Collect

Qqgobet may collect the following types of information for various purposes:

Data Type Example Purpose of Collection
Identity Information Full name, date of birth, NID/passport number KYC Verification & Age Confirmation
Contact Information Email, mobile number, address Account Management & Notifications
Financial Information Mobile banking number, transaction history Payment Processing & Anti-Fraud
Technical Information IP address, device information, browser information Security & Fraud Prevention
Gaming History Bets placed, wins and losses, session duration Responsible Gaming Monitoring
Cookies & Tracking Session cookies, preference storage User Experience Improvement

Qqgobet collects only the data necessary to operate our services. We never gather personal information beyond what is required.

03

Purpose of Data Collection

Qqgobet uses your information for the following purposes:

  • To complete account registration, management, and KYC verification.
  • To process deposits, withdrawals, and other financial transactions.
  • To prevent money laundering, fraud, and other illegal activities.
  • To improve our service quality and personalize the user experience.
  • To send you promotional offers, bonuses, and important updates (with your consent).
  • To ensure responsible gaming monitoring and player protection.
  • To meet legal and regulatory obligations.
  • To provide customer support services.
qqgobet never sells or shares your personal data with third parties for marketing or advertising purposes.
04

Data Sharing & Third Parties

Qqgobet may share limited information with certain trusted third parties, but only for specific purposes and under strict confidentiality agreements:

  • Payment Processors: To process transactions with mobile banking providers including bKash, Nagad, and Rocket.
  • KYC Verification Services: With licensed institutions for identity and age verification.
  • Game Providers: Limited data shared with software partners for game operation purposes.
  • Law Enforcement Agencies: With authorities when required by legal order or investigation.
  • Regulatory Authority: With the Gaming Commission to meet licensing obligations.
Important: Outside of the cases above, qqgobet does not share your data with any third party. All our partners are bound by strict data protection agreements.
05

Cookie Policy

The qqgobet website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device that help enhance your browsing experience.

Cookies used by qqgobet:

  • Essential Cookies: Required for login sessions, security, and core service functionality. These cannot be disabled.
  • Functional Cookies: To remember your language preferences, theme settings, and similar choices.
  • Analytics Cookies: To understand website usage and improve our services. These can be disabled.
  • Marketing Cookies: To show you relevant offers. You can opt out of these at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

06

Data Retention Period

Qqgobet retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: a minimum of 5 years after the last transaction (legal requirement).
  • KYC verification documents: 5 years after account closure.
  • Gaming history: retained for up to 3 years, or longer if required by law.
  • Customer support communications: up to 2 years.
Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.
07

Your Rights

As a qqgobet user, you have the following rights regarding your personal data:

Right to Access Your Data The right to know what information we hold about you.
Right to Rectification The right to correct inaccurate or incomplete information.
Right to Erasure The right to request deletion of your data under certain conditions.
Right to Restrict Processing The right to restrict how your data is processed in certain circumstances.
Right to Data Portability The right to receive your data in a structured, portable format.
Right to Object The right to opt out of marketing communications.

To exercise any of these rights, please contact our customer support team. We will respond within 30 days of receiving your request. In some cases, legal obligations may prevent us from fulfilling a request in full.

08

Protection of Minors

Qqgobet strictly prohibits registration and gaming by anyone under the age of 18. We do not knowingly collect personal data from minors.

  • Age verification is carried out at the point of registration.
  • Age is verified through the KYC process.
  • If we become aware that any data has been inadvertently collected from a minor, it will be deleted immediately.
  • Parents can report any suspicious activity to us.
If you suspect a minor is using qqgobet, please contact our support team immediately. We will take prompt action.
09

Policy Changes

Qqgobet reserves the right to update this Privacy Policy at any time. In the event of changes:

  • Notice will be given via your registered email or on the platform prior to any major changes.
  • The update date will be shown at the top of the page.
  • Continued use of our services after any changes will be considered acceptance of the updated policy.
  • For significant changes, fresh consent may be obtained.

We recommend checking this page regularly. The date of the latest update is always displayed at the top of the page.

10

Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact our data protection team:

Response Time
Within 30 business days
Live Chat
24/7 Support in Bangla
Language
In Bengali and English
FAQ

Privacy FAQ

Here are direct answers to the questions you're most likely to have.

No, qqgobet never sells your personal data. Information is only shared in a limited capacity with trusted partners for service operations, payment processing, and legal compliance.

After account closure, certain data (such as financial records) must be retained for a specified period as required by law. Once that period expires, all data is securely deleted.

Yes. Your bKash, Nagad, or Rocket details are protected with SSL 256-bit encryption. qqgobet never stores your mobile banking PIN or full account credentials.

Yes, you can opt out of marketing communications at any time through your account settings or by contacting our support team. Please note that important account-related notifications will continue to be sent.

You can submit a data access request to our support team. We will provide a summary of the information we hold about you within 30 business days.
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